Does your office accept insurance?
We work with out of network insurance companies. That means that if you have met your deductible and have out of network acupuncture benefits, then your PPO insurance company will often cover 65-100% of your treatment. You pay upfront at the time of service and we will bill your insurance company directly for your reimbursement. We customarily receive reimbursement from Blue Cross Blue Shield and United Healthcare PPO within 30 days but please call your provider to confirm your specific benefits.
What is your cancellation policy?
Your time slot is set aside for you. We require patients to provide 72 hours notice for cancellations. If you have missed an appointment with less than 72 hours notice, you will be responsible for 50% of the office visit fee. Thank you for your understanding.
If you find that you are running late for your appointment, please give the office a call at 385-279-2410 to let us know. We will do our very best accommodate you.
Where can I park?
You may park anywhere in the parking lot. There is a handicapped ramp on the west side of the building and our office is located on the first floor in the southwest corner of the building.
What forms of payment do you accept?
We accept cash, personal checks, credit cards and HSA/FSA cards. Payment is expected at the time of your visit.
What are your sanitation and safety practices?
At Eastern Bench, we believe that the treatment begins from the moment you enter the office. We pride ourselves on providing the most healing experience in a calm, clean and beautiful environment. In addition to a hand-washing sink located in the bathroom and kitchen, we also have hand sanitizer in every room. Our linens are laundered daily and all reusable equipment, such as cups and herb dispensary equipment are used once and then washed in a high-temperature dishwasher.
We only use sterile, single use, disposable needles, which are discarded into bio-hazardous waste containers. Prior to needle insertion the skin is swabbed with alcohol. All Eastern Bench acupuncturists are certified in Clean Needle Technique by the National Commission for the Certification of Acupuncture and Oriental Medicine (NCCAOM).
Your Wellness is One Consultation Away.
Whether it's your first step to a healthier, more vital life or your last resort, holistic medicine gives you the power to make positive change.
By appointment only
Inside the Heritage Square building
1345 E 3900 S, Suite 102
Salt Lake City, UT 84124
Disclaimer: Individual results vary. No guarantee of specific results is warranted or implied and your results will depend on many factors. The information contained in this site is not intended to diagnose, treat, or otherwise intervene in any medical condition. Always seek help from a licensed medical professional for any health condition.